Q:
How do I place an order?
A:
To place an order, please fill out an inquiry form on the Contact page. I will respond within 24-48 hours.
Q:
How much notice do I need to give for an order?
A:
For sugar cookie custom orders, no later than one week. This gives ample time to create the perfect custom cookies for your event. However, the sooner the better.
Q:
Do you offer refunds?
A:
No, I do not offer refunds including the 50% deposit to book your order. I will however try to right the wrong as best as I can.
Q:
Is there a minimum dessert requirement?
A:
Yes! All custom cookies are a minimum of two dozen per order. For further details, please contact me!
Q:
Do I need a deposit to secure my order?
A:
Yes! A 50% non-refundable deposit is required in order to book your cookies. No deposit, no order even if we have discussed in detail about your cookies. The remaining balance is to be paid 3 days prior to your pick up date.